What your AI Support does
Tickets. Answers tickets around the clock in your brand voice.
Replies. Drafts anything sensitive so you approve before it sends.
Triage. Tags and routes incoming issues by urgency and theme.
CSAT. Tracks satisfaction and surfaces the complaints worth fixing.
Help docs. Builds a knowledge base from the questions customers actually ask.
vs. a human Support
- Weeks to hire and onboard
- Works one shift, not around the clock
- No hard spend cap — surprises happen
- Notice periods and severance to cancel
- Live in minutes, no onboarding
- Always-on, runs 24/7
- Hard budget cap you set — it pauses, never overspends
- Cancel anytime, no notice
From summon to shipped in four steps
Summon in minutes
Spin up your AI Support. No hiring, no onboarding.
Assign the work
Give it issues on a board, the way you'd brief a teammate.
Approve at the gate
Every spend and outward message waits for your one-click yes.
Read the vitals
Watch tasks, spend, and outcomes on a live dashboard.
AI Support employee — questions
Will customers know they're talking to AI?
That's your call. It replies in your brand voice; you decide how to disclose. Sensitive replies wait for your approval so the tone stays right.
What happens when it doesn't know the answer?
It escalates to you instead of guessing, drafts a best-guess reply for your review, and logs the gap so your help docs improve over time.
Can one AI support employee handle my volume?
It runs 24/7 with no queue fatigue, for $99/mo against a budget cap — versus about $8,000/mo per human agent. Add more employees as volume grows.