Summon is made by Anchor Marianas LLC ("Summon," "we," "us"). This policy explains, in
plain words, what personal information we collect when you use Summon, why we collect it, who we share it
with, and the choices you have. We collect the least we can, we don't sell your data, and we're upfront
about the outside services that help us run Summon. This Privacy Policy is part of our
Terms & Refunds.
The one-line version: we collect only what we need to run Summon for
you, we never sell your personal data, and you can access, export, or delete it any time by emailing
hello@summon.company.
1. What we collect
Account details — your name, email, and login information.
Billing details — handled by our payment processor (Stripe). We see enough to
manage your subscription (like the last four digits of your card and its status); we do not
store your full card number.
Your work in Summon — the issues, instructions, files, and content you and your
AI employees create. This is yours; we process it to run the service for you.
Basic usage and device data — things like log data, IP address, browser type,
and general analytics that keep the product working and secure.
2. How we use it
To run Summon, do the work you assign, and show you your vitals dashboard.
To bill you, provide support, and keep the service secure and reliable.
To improve Summon. We do not sell your personal data, and we don't use your private
work content to train public AI models. If we ever want to use your content to improve our own models,
we'll ask first and let you opt out.
Summon works under budget caps you set and asks for your approval before it spends money or sends
anything to the outside world. That human-approval gate is also a privacy safeguard: your content isn't
sent outward on your behalf until you approve it.
3. Who we share it with
We share data only with the service providers that make Summon run, and only as needed:
AI model providers — Summon's employees run on third-party AI models (with
automatic failover between providers). Your instructions and relevant content are sent to these
providers so they can do the work. We use providers that commit not to train their public models on
business/API data.
Payment processing — Stripe.
Infrastructure — hosting, storage, and analytics providers that run the
underlying service.
Legal reasons — if we're genuinely required to by law, or to protect people's
safety or our rights.
A business transfer — if Summon is ever involved in a merger, acquisition, or
sale of assets, your data may transfer as part of that deal. We'll tell you, and this policy will
continue to protect your data.
We don't sell or rent your personal data to advertisers or data brokers. Full stop.
4. Cookies & analytics
We use a small number of cookies and similar technologies to keep you logged in, remember your
preferences, and understand how the product is used so we can improve it. We keep this light and use
privacy-respecting analytics; we don't run third-party advertising trackers. Where the law requires it,
we'll ask for your consent to non-essential cookies.
5. How long we keep it
We keep your personal information for as long as your account is active and for a reasonable period
afterward. When you close your account, you can ask us to delete your data, and we will, except for records
we're legally required to keep (like basic billing and tax history) or that we need to resolve disputes and
enforce our agreements. Backups are cycled out on a routine schedule.
6. Where your data is processed
Summon and the service providers we rely on may process your data in the United States and other
countries. If you're outside the United States, that means your information may be transferred to and
processed in a country with different data-protection laws. Where required, we rely on appropriate
safeguards for those transfers.
7. Your choices and rights
You can access, correct, export, or delete your data — email
hello@summon.company and we'll help.
You can cancel any time; you can ask us to delete your account data after you leave, subject to records
we're legally required to keep.
Depending on where you live (for example, the EU/UK under the GDPR, or California under the CCPA/CPRA),
you may have extra rights — such as the right to know what we hold, to request deletion, to
correct it, and not to be discriminated against for exercising these rights. We'll honor those. To
exercise any of them, email us at the address above.
8. Keeping it safe
We use reasonable technical and organizational measures to protect your data. No system is perfectly
secure, so please use a strong, unique password and keep your login details private.
9. Not built for regulated or children's data
Summon isn't designed for protected health information, children's data, or other specially regulated
categories, and it isn't intended for anyone under 18. Please don't put that kind of data into Summon.
10. Changes to this policy
If we change this policy in a way that meaningfully affects you, we'll give reasonable notice (for
example, by email or in the product) and update the date at the top. Continuing to use Summon after a change
means you accept the updated policy.
11. Contact
Privacy questions or requests: hello@summon.company. We read
every one and we'll honor the more privacy-protective reading if anything here is ever unclear.